Spa Guide- Our rules at the spa...

 

True Beauty " a skin beautique"  is located in the heart of Long Beach at 4720 east 2nd street, suite #3 , Long Beach, Ca. 90803

We offer street parking and metered  for our Spa.

Please arrive at least 10 minutes prior to your appointment to allow you to unwind, drink some water or have a cup of herbal tea and fill out a consultation form.

IF YOU ARE MORE THAN 15 MINUTES LATE TO YOUR APPOINTMENT- you will not be entitled to your full treatment time, or you will be charged a 25% fee of the service cost.

Not responsible for Lost or Stolen Gift Certificates

(must also present Gift Certificate at time of service)

True Beauty thrives in a tranquil, peaceful and quiet environment so please be considerate and  keep your voices low, clients could be in their treatment.

Silence your cell phones please when you enter

Sorry but no children allowed in the spa area or treatment rooms

A 24 hr cancellation is required to avoid a service charge of 50% of service.

We will ask for your credit card information to hold your appointment when booking.

48 hr cancellation notice is required to avoid a forfeit of your prepayment.

Full amount will be charged on day of treatment if a 48 hr cancellation notice is not given.

**18% gratuity is suggested***

A 10-15 min grace period is offered during all services!  If you are displeased with the service being performed please notify your therapist with in the grace period and we will end your treatment right away at no charge. 

*Spa is not responsible for lost or stolen items. 

RETURNS

We will honor returns for skin care products up to 30 days only with receipt and original packaging. Absolutely no returns for mineral make-up or exchanges all sales are final with make-up.

Come relax and allow are highly qualified staff take you on a wonderful journey of your senses.

 

Membership rules

One service a month of either 1 hour massage or 1 hour true beauty signiture facial. Membership includes: one complimentary add-on of either, foot scrub, hand massage or scalp treatment. Members are allowed only 2 roll overs per year. Cancellation must be given 30 days in advance to avoid any fees or charges.